Privacy & Security
Your privacy, security, and trust are important to BreLira.
Our Commitment
BreLira respects your privacy and is committed to protecting the personal information you provide when visiting our website, placing an order, contacting customer service, or subscribing to our communications.
This Privacy Policy explains what information we collect, how we use and protect it, and the choices available to you.
Information We Collect
Depending on how you interact with BreLira, we may collect the following information:
- Identity information: name and account details.
- Contact information: email address, telephone number, billing address, and shipping address.
- Order information: purchased products, order history, selected payment method, and delivery details.
- Customer service information: messages, enquiries, feedback, and support history.
- Marketing preferences: subscription status and communication preferences.
- Technical information: IP address, browser type, device information, operating system, pages visited, referral source, and cookie data.
Please do not provide personal information that is unnecessary for your purchase or enquiry.
How We Use Your Information
We may use your personal information to:
- Process, confirm, and fulfil your order.
- Arrange payment, delivery, returns, refunds, or exchanges.
- Communicate with you about your order or customer service request.
- Operate, maintain, and improve our website and services.
- Analyse website usage and customer behaviour.
- Prevent fraud, misuse, unauthorised transactions, and security incidents.
- Comply with applicable legal and regulatory requirements.
- Send product updates, offers, and promotional emails where you have subscribed or where otherwise permitted.
Marketing Communications
If you subscribe to BreLira emails, we may send you information about new products, promotions, seasonal campaigns, and other updates that may be relevant to you.
You may unsubscribe at any time by using the unsubscribe link included in our marketing emails or by contacting us at service@brelira.com.
Payment Security
Online payments are processed through third-party payment providers using secure and encrypted payment technology.
BreLira does not store your complete credit card number or full payment credentials. Payment providers may process your information under their own privacy policies and security standards.
Cookies and Analytics
BreLira uses cookies and similar technologies to operate the website, remember your preferences, understand website performance, analyse visitor behaviour, and support advertising and marketing activities.
Cookies may collect information such as your device type, browser, IP address, pages viewed, interactions, and referral source.
You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality and your shopping experience.
Sharing Your Information
We do not sell or rent your personal information.
We may share information with trusted service providers where necessary to operate our business, including:
- Payment processors.
- Shipping and logistics providers.
- Website hosting and e-commerce platform providers.
- Customer service and email service providers.
- Analytics and advertising platforms.
- Professional advisers and authorities where required by law.
These parties should only receive information reasonably necessary to perform their services.
International Data Transfers
BreLira and some of our service providers may process or store personal information in countries or regions outside your place of residence. Where applicable, we take reasonable steps to ensure that personal information is handled with appropriate safeguards and in accordance with applicable data protection requirements.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, prevent fraud, and comply with legal obligations.
Your Choices and Rights
Subject to applicable laws, you may contact us to request:
- Access to personal information we hold about you.
- Correction of inaccurate or incomplete information.
- Deletion of personal information, where applicable.
- Withdrawal of consent, where processing is based on consent.
- Withdrawal from marketing communications.
- Information about how your personal data is processed.
We may need to verify your identity before processing certain requests.
Links to Other Websites
Our website may contain links to third-party websites. BreLira is not responsible for the content, security, or privacy practices of those websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technologies, or legal requirements. The latest version will always be published on this page.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us:
BreLira Customer Service
service@brelira.com